As summer travel demand surges and long weekends are coming, AirAsia Philippines reminds guests to stay vigilant against online travel scams.
Recently, AirAsia received reports of online scammers posing as legitimate travel agencies, using fake business registrations to convince travelers of their legitimacy and lure them into booking.
To ensure guests’ protection, AirAsia strongly advises against booking through unverified websites and social media pages, especially those requesting personal information or promoting deals that seem too good to be true.
In 2024 alone, AirAsia Philippines blocked 51 accounts associated with scam incidents, demonstrating enhanced detection measures against fraud.
“As technology evolves, scammers constantly advance their tactics to keep up with the ever-changing landscape. We strongly advise travelers to book flights only through airasia.com or the airasia MOVE App. To verify legitimacy of promos and seat sales, guests can cross-check via our website if they are reflected on our system." ~First Officer Steve Dailisan, AirAsia Philippines Communications and Public Affairs Head
As the World’s Best Low-Cost Airline, AirAsia remains committed to providing the best value for travelers, offering frequent promos almost every week, ensuring affordable fares without the need to book through unverified Facebook pages or unauthorized websites.
Guests can access AirAsia’s accredited travel website and agencies here.
Furthermore, passengers can look forward to lower fare promos this April, following the Civil Aeronautics Board’s (CAB) adjustment of fuel surcharges to Level 4. This change means guests can expect reduced fees ranging from PHP 117 to PHP 342 for domestic flights and PHP 385.70 to PHP 2,867.82 for international flights, depending on the destination.
About AirAsia Philippines
AirAsia is a leading low-cost carrier with licenses to operate in five Asean countries—Malaysia, Thailand, Indonesia, the Philippines, and Cambodia. Founded in 2001, AirAsia has stayed true to its purpose and tagline "Now Everyone Can Fly". The airline has made flying affordable and accessible to over 800 million guests, connecting people and communities across more than 130 destinations. Today, as one of the largest airlines in the region, AirAsia is expanding to become the world's first global low cost network carrier. It operates more than 200 aircraft and holds a significant orderbook for the next decade. AirAsia leads in sustainable aviation with green initiatives and a net zero target by 2050. In 2023, it avoided 130,000 tonnes of CO2 emissions from its narrowbody regional network through 20+ efficiency measures, saving US$40 million in fuel and over US$388,000 in shadow carbon costs.
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